Terms & Conditions

By using or accessing the www.mammascan.co.uk Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

 

Intellectual Property

 

The Site and all of its original content are the sole property of Jessica Webster and Mammas Can and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws (whether or not protected by trademark and copyright laws) and may not be used other than for the personal use of the participant without obtaining prior written permission.

 

Links to Other Websites 

 

Our Site may contain links to other websites and online resources that are not owned or controlled by Mammas Can. This is provided simply for your convenience and with the aim of supporting your relationship with your healthcare providers and not to replace it.

 

Mammas Can has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

 

Disclaimer

 

All content or other materials on our Site are available for general information purposes only. They are not intended to replace professional medical advice. And any questions or concerns you have about using our content or services should be discussed with your healthcare providers who are best placed to advise on your individual condition and circumstances. 

 

Mammas Can accepts no responsibility for the inappropriate use of our content or other materials as a result of using our content or other materials in place of professional medical advice. 

 

GDPR

 

If you participate in any of our courses or subscribe to receive correspondence from us, you also agree that Jessica Webster and Mammas Can shall hold your details on file and on computer and, in accordance with the GDPR Act 2018, you have the right to view, amend or delete your individual file by giving no less than seven days' written notice. We treat your personal data with respect and keep only relevant information to process your booking or supply you with the correspondence you have requested. We will not sell or give your information to a 3rd party.

 

Changes to This Agreement 

 

Mammas Can reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

 

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Mammas Can site immediately. 

 

Contact Us

 

If you have any questions about this Agreement, please feel free to contact us at info.mammascan@gmail.com. 

Booking, Complaints, Refunds & Exchanges
  • Mammas Can:

  • Is owned and operated by Jessica Webster who also delivers all our courses. Jessica has been fully trained and has gained a Fedant Accreditation and appears on the National Register of the Federation of Antenatal Educators (Fedant), entry number 13217. Jessica is also fully insured to teach antenatal and postnatal courses.

  • Intellectual Property:

  • The Site and all of its original content and course content whether delivered verbally, via email or print, are the sole property of Jessica Webster and Mammas Can and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws (whether or not protected by trademark and copyright laws) and may not be used other than for the personal use of the participant without obtaining prior written permission.

  • Disclaimer:

  • All content or other materials on our Site and course content whether delivered verbally, via email or print, are available for general information purposes and to support your relationship with your healthcare providers. They are not intended to replace professional medical advice. And any questions or concerns you have about using our content or services should be discussed with your healthcare providers who are best placed to advise on your individual condition and circumstances. 

  • Mammas Can accepts no responsibility for the inappropriate use of our content or other materials as a result of using our content or other materials in place of professional medical advice.

  • Please consult your medical practitioner before using our products and do not consider our services as substitute for medical advice.

  • Booking & Renewal:

  • Payment for all classes must be received upon booking the scheduled class date to ensure your seat and are non refundable (except in medical circumstances see below)

  • If you are deemed unable to attend classes by your midwife/GP/care giver a credit will be held for future classes, or a refund for remaining classes if applicable

  • If the class or course is cancelled by the teacher, you will be offered the choice of credit towards another booking or a full refund. 

  • By accessing and using the services provided by Mammas Can you accept and agree to be bound by the terms and provision of this agreement.

  • In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

  • Unlike some companies who operate an automatic rebooking process, to ensure you continue to enjoy your Mammas Can classes you will need to make a renewal payment, and it is recommended you do this no later than week 3 of your current course.

  • Changing Times and Venues:

  • If we need to amend your class time or the class venue we will, where possible, provide you with a minimum of 7 day’s notice. Where the start time is altered by less than 30 minutes and/or the venue is located within a 1 mile radius of the original venue, no refunds will be offered.

  • Refunds and Cancellations:

  • We are under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire course following purchase. We regret that we are unable to guarantee an alternative for missed lessons where we have not cancelled the class ourselves.

  • Should we need to cancel or post-phone a class we will endeavour to give you a minimum of 24 hours notice. Where possible we will work with you to arrange an alternative date or solution.

  • Video & Photography:

  • We have a no photography policy in class to protect the privacy of the class participants unless you gain permission from your class teacher and have written consent from all of all participants photographed in class. Such images are not to be shared via any public platform such as Facebook or other internet sites unless you have written permission from your teacher and those who feature in the picture.

  • Mammas Can cannot be held liable for the actions of third parties and therefore exclude, to the fullest extent possible by law, any liability arising from a breach of this section headed ‘Video and Photography’ by any party.

  • Valuables and Jewellery:

  • All property brought to classes is left at your own risk. Mammas Can accepts no responsibility for the loss or damage of any personal possessions before, during or after class.

  • Withdrawal of service:

  • Mammas Can may at their own discretion refuse a client entry onto its courses.

  • Health and Safety:

  • Whilst you are waiting for your class to begin, please keep noise to a minimum so that all classes can take place in a calm atmosphere and we don’t bother any neighbouring classes at the venue. Do not enter the studio whilst the current class is in progress; please wait to be invited in by your teacher.

  • Please be respectful of other mums in your class by ensuring that any personal belongings are neatly stored at the side of the room so that they are not a trip hazard and please make sure your mobile phone is on silent (and vibrant off).

  • Please notify Mammas Can if your contact number changes. This is so we can notify you in the event of a change of venue, delay or cancellation.

  • Cancelled Sessions – Illness or Bad Weather:

  • We will endeavour to ensure your scheduled class always runs. However, in the unlikely event that unforeseen circumstances prevent this we will contact you asap, either by phone, text or email. Please ensure you always check your phone for updates prior to leaving for class.

  • If in bad weather, we have deemed the weather still fit to travel and have gone ahead with the scheduled class but you personally have decided not to attend, then no refund will be given.

  • Exclusion of Liability:

  • In the absence of any proven negligence, lack of due diligence or breach of duty by the teacher or Mammas Can, the participation of you, your partner, your baby or your child or those in whose care you have placed your baby/child for the purpose of attending class, is done so entirely at your and their own risk.

  • Medical Conditions:

  • It is vital that you inform your teacher of any medical conditions that you have that might affect your time in class (for you or for your baby). All information is treated sensitively and in confidence.

  • We ask parents to not attend class if they, or their baby, are suffering from:

  • Fever

  • Diarrhoea or vomiting in the previous 48 hours

  • Has symptoms of a possible contagious illness such as: Chicken Pox, Measles, Norovirus

  • Covid-19 symptoms as listed here and on NHS website: 

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

  • We cannot offer a refund for a class missed due to illness. However, if you let your teacher know at least 24 hours in advance, we may be able to offer a credit for a catch up class or arrange a catch up. Please note we can only issue one credit per term and this is subject to availability.

  • If you are unwell or if you are unsure whether to attend a class or not you must inform your teacher BEFORE you come to class so that they can assess any risks to the other women in class and advise if you should attend or not.

  • It is your responsibility to keep your teacher up to date with any conditions you may have and advise them of any new conditions or complications.

  • Reporting Complaints to your Teacher:

  • Jessica Webster, founder of and instructor for Mammas Can takes great pride in delivering quality courses to a high standard and ensuring your overall experience of Mammas Can is a very happy one. However, if you have any queries, concerns or complaints please contact Jessica Webster and ask to discuss them. We would appreciate the opportunity to correct any wrongdoing or clarify any misunderstanding and ensure you have a positive experience.

  • Notification of changes:

  • Mammas Can reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our website home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, we will notify those affected by email. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

  • COVID-19
  • We are monitoring the ongoing situation, inline with both Government and local authority advice, please refer to Public Health England & NHS guidelines. 

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  • We kindly ask that you acknowledge the lack of control we have over the impact the pandemic could have on how and when we deliver our courses. We will endeavour to give you as much notice as possible of any changes as they happen.

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  • Should Government (local or national) guidelines deem in-person classes cannot take place, then we will continue to deliver the courses online until the course ends or such time when in-person classes can resume. We are fully equipped to deliver our courses online and are confident you will still enjoy much the same experience so we will not be issuing partial refunds.

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  • Should you decide not to attend classes online then no refund will be given.

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  • Should Government (local or national) guidelines change in such a way that affects the number of people we can teach in a single class then we will endeavour to find a suitable solution.

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  • You are responsible for informing yourself of the latest Government advice on how to avoid spreading the virus and minimising your chances of contracting it. I will expect everyone who attends my classes to adhere to those guidelines.

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  • Full Terms & Conditions are available prior to payment and you will be prompted to agree to them so please take the opportunity to read them carefully.

Jessica Webster trading as Mammas Can

© 2020 Mammas Can